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WORKING ACROSS CULTURES - CHINA

 

 

 

Chinese
Culture,
Etiquette & Protocol

 

Year of Rooster

 

Useful Expressions

 

Cultural Savvy in USA TODAY
(Cultural Savvy Trains USOC for Beijing Olympics 2008)

 





 

 

 

Cultural Savvy specializes in assisting Chinese and non-Chinese companies develop effective learning solutions and best practices .

Cultural Savvy provides training, coaching and consulting services for all levels within an organization:

  • Cultural cometency assessment - how culturally savvy is your organization?
  • Customized cultural learning solutions
  • Executive briefings/coaching for senior management
  • "Working across Cultures" workshops
  • Training for HR Directors
  • Cultural orientation programs for employees & new hires
  • Customized virtual workshops
  • Expatriate/repatriation services

CUSTOMIZED WORKSHOPS (samples)

"Cultural Competency Training for Healthcare Professionals & Medical Tourists"

"Working Effectively with Americans"

Highlights:

  • Overview of culture and its impact on business behavior and communication styles, including common misperceptions and stereotypes
  • Challenges many Chinese companies face when working globally
  • American Engilsh
  • Aspects of doing business with American employees, customers, stakeholders
  • Cultural diversity in America
  • Developing a successful brand in the U.S.
  • Major cultural differences that directly impact communications
  • Work situations where misunderstandings most often occur
  • Comparative look at American and Chinese management styles
  • Differences in giving feedback and recognition
  • Building practical and sustainable business and social skills
  • Successful meetings and effective presentation skills
  • Analyze best practices of successful Chinese companies in the U.S.
  • Open discussion of participants' special concerns and interests
  • Action planning and follow-up for sustainable and positive results

"Working Effectively with Chinese"

Highlights:

  • Increase the participant's competency and confidence in understanding and working with Chinese counterparts
  • Present an overview of culture and its impact on business behavior and communication styles, to include common misperceptions and stereotypes
  • Analyze aspects of doing business to include an understanding of Chinese values and culture, the historical foundation of Chinese beliefs, perceptions and business behavior
  • Identify differences in management styles, presentation skills, motivational strategies, and conflict resolution styles
  • Acquire skills to effectively and productively communicate with Chinese nationals, to include business and social contexts, reflective listening and feedback skills, practical discussion, negotiation and meeting strategies
  • Identify and practice key skills and behaviors to facilitate communication and teamwork between managers, customers and colleagues
  • Differences in giving feedback and recognition 
  • Develop cross-cultural awareness and gain important knowledge about The People's Republic of China
  • Understand Chinese etiquette & protocol
  • Essential Mandarin expressions to enhance rapport with Chinese customers
  • Analyze "Best Practices" of successful global companies in China
  • Action planning and follow-up for sustainable and positive results

"Effective Communication" (Briefing)

  • Major cultural differences that directly imact communication between Chinese and non-Chinese employees
  • Work situations where misunderstandings most often occur
  • Specific actions that can be taken to improve communication, collaboration and trust
  • Real-life examples from the most successful companies
  • Open discussion of key areas of interest/concern
  • Action planning and follow-up for sustainable and positive results
 
 
CONTACT US to discuss how our training, consulting, and coaching services can help your company become culturally savvy. 



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