"What we’ve got here
is failure to communicate."
— Cool Hand Luke
It happens in boardrooms
On Zoom calls
In negotiations
And in the quiet moments between sentences.
A “yes” that isn’t a yes.
A phrase that sounds harmless, but lands like a confrontation.
A gesture that means “great job” in one culture, sends the wrong message in another.
A simple expression that creates instant confusion.
A direct comment that feels efficient to one leader and insensitive to the next.
These are the moments where global business goes sideways — not because people lack skill or intent, but because the signals they send don’t match the signals others receive.
"The single biggest problem in communication is the illusion that it has taken place."
— George Bernard Shaw
Lost in Translation
A CULTURAL FEATURE designed to spotlight serious communication misfires through a cinematic lens — with a little fun along the way.
Roll it!
Reel Two: Yes/No/Maybe — the illusion of alignment.
Reel Two: American Business Jargon — confuses more than clarifies.
Reel Three: Body Language & Gestures — unintended reactions.
Reel Four: Direct & Indirect Communication —explicit or implied.
Take a closer look to see how these scenes unfold.